Xpedite Health Solutions is the strategic partner healthcare leaders trust to bridge the gap between complex technology and compassionate care
About Xpedite Health Solutions
Guiding Healthcare Transformation with Purpose
Xpedite Health Solutions LLC is a trusted resource with over a decade of experience leading healthcare IT initiatives across some of the nation’s top medical institutions. We specialize in bridging the gaps between clinical operations, complex digital innovation, and compassionate care ensuring every project we lead delivers real value to patients, providers, and stakeholders alike. The Founder, Ixciar Castillo, holds an MBA, Bachelors in Computer Information Systems and certifications in Project Management (PMP), Scrum (CSM), and Epic EMR, enabling her to bring both strategic insight and hands-on execution to every engagement.
We thrive on providing data driven insights to healthcare leaders with the intent of improving operations, optimizing EMR systems and leading digital transformation with measurable impact. Our goal is to improve patient experience leveraging technology as your trusted Healthcare IT Consultant and subject matter expert.
Guiding Healthcare Transformation with Purpose
Capability Statement
- Align your organization’s technology roadmap with clinical and operational goals.
- Enterprise-wide IT program design
- End-to-end oversight using Agile, Scrum, and PMI methodologies.n (Agile, Scrum, Waterfall)
- Workflow analysis
- Recruitment
- ServiceNow implementation and KPI dashboarding
- RFP & vendor management lifecycle
- & Change Management: Stakeholder Engagement & Vendor Management:Build alignment and manage relationships to ensure project success.
- HIPAA Compliance
- Information Governance of digital frameworks
- Healthcare Data & Compliance Advisory
- Optimization Workflow & Process Improvement : Identify inefficiencies and drive sustainable improvements across systems and teams.
- PMO support and optimization (Agile, Scrum, Waterfall)
- Stakeholder Management and engagement
- Vendor Management
- Project Planning
- Scope Management
- Quality Improvement
- Align your organization’s technology roadmap with clinical and operational goals.
- Enterprise-wide IT program design
- End-to-end oversight using Agile, Scrum, and PMI methodologies.n (Agile, Scrum, Waterfall)
- Workflow analysis
- Recruitment
- ServiceNow implementation and KPI dashboarding
- RFP & vendor management lifecycle
- & Change Management: Stakeholder Engagement & Vendor Management:Build alignment and manage relationships to ensure project success.
- HIPAA Compliance
- Information Governance of digital frameworks
- Healthcare Data & Compliance Advisory
- Optimization Workflow & Process Improvement : Identify inefficiencies and drive sustainable improvements across systems and teams.
- NewYork-Presbyterian Hospital
- Led enterprise-wide ServiceNow implementation and IVR modernization
- Standardized medical records across regional hospitals and integrated OnBase with Epic
- Montefiore Medical Center
- Built Epic registries and optimization tools for care management
- Implemented post-go-live support models using ServiceNow
- Konica Minolta + Deloitte Collaboration
- Defined MVP for healthcare tech products through persona research and stakeholder engagement
- Delivered actionable requirements and project work packages for developers
- Over a decade of hands-on experience at major healthcare institutions including NewYork-Presbyterian and Montefiore Medical Center
- Proven track record of leading multi-million dollar IT transformations, improving efficiency, compliance, and patient experience
- Deep expertise in Epic EMR (30+ master files), ServiceNow, HL7, APIs, and integration of cloud/on-prem systems
- Dual-certified (PMP + Scrum) with a consultative approach blending business insight and technical execution
- Women-Owned, minority-led business committed to inclusive, strategic healthcare innovation
- IT Project Manager – New York Presbyterian Hospital
- Healthcare Business Analyst – Konica Minolta
- Senior Application Analyst – Montefiore Medical Center
- Healthcare Business Process Architect - Care Management Organization, CMO Montefiore Medical Center
- 541512 – Computer Systems Design Services (Primary)
- 541511 – Custom Computer Programming Services
- 541513 – Computer Facilities Management Services
- 541611 – Management Consulting Services
- 541614 – Process, Physical Distribution, and Logistics Consulting Services
- 541618 – Other Management Consulting Services
- 541690 – Technical Consulting (e.g., AI, ML, Interoperability)
- 621999 – All Other Miscellaneous Ambulatory Health Care Services
- 611420 – Computer Training
- 541690 – Other Scientific and Technical Consulting Services